FAQ

Common Questions

What is OrderFlow?+
OrderFlow is an all-in-one digital ordering platform for restaurants, cafes, and food businesses. It lets you build a branded restaurant app without coding, with online ordering, POS, kitchen display, delivery management, loyalty programs, gift cards, and WhatsApp integration — all from one dashboard.
How does OrderFlow work?+
Sign up, set up your restaurant profile, add your menu items with photos and prices, and share your ordering link or QR code. Customers browse your menu, place orders for pickup or delivery, and you receive them instantly through the dashboard, POS, or WhatsApp.
Is OrderFlow free?+
Yes. The Standard plan is free forever and includes a digital menu with QR code, up to 10 menu items, WhatsApp integration, and customer CRM. Upgrade to Standard Plus (CAD$99/month) for unlimited menu items, POS, delivery management, PWA mobile app, and more.
Is OrderFlow a good GloriaFood alternative?+
Yes. OrderFlow is a full GloriaFood replacement with more features including POS, kitchen display, loyalty programs, gift cards, and delivery management. We migrate your entire menu for free within 24 hours. GloriaFood is shutting down April 2027.
Does OrderFlow include a POS system?+
Yes. OrderFlow includes a built-in POS system with barcode scanning, counter sales, and receipt printing on the Standard Plus plan and above. It also integrates with Square, Toast, Clover, and other major POS systems.
Can customers order through WhatsApp?+
Yes. OrderFlow has built-in WhatsApp integration — customers can browse the menu, add items to cart, and send their order directly to your WhatsApp for instant checkout. You can also run WhatsApp marketing campaigns and bulk messages.
Does OrderFlow support delivery management?+
Yes. OrderFlow includes delivery management with rider assignment, live tracking, delivery zones by radius or custom polygon, and dynamic fee calculation by distance. It also integrates with DoorDash and other third-party delivery partners.
Can I build a mobile app for my restaurant?+
Yes. OrderFlow generates a Progressive Web App (PWA) that customers install on any phone — it works offline, feels native, and shows your branding. The PWA is included on the Standard Plus plan and above.
What types of businesses use OrderFlow?+
OrderFlow is used by restaurants, cafes, food trucks, home chefs, bakeries, cloud kitchens, and multi-chain restaurant groups. It works for any food business that needs online ordering, POS, or delivery management.
What integrations does OrderFlow support?+
OrderFlow integrates with Square, Toast, Clover, DoorDash, Google Maps, Google Drive, Stripe, PayPal, Firebase push notifications, and the WhatsApp Business API.
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